Project goals

  • Centralize management of the nationwide dealer network

  • Automate request processing and sales control

  • Eliminate manual processes and lost leads

  • Provide transparent analytics for the head office

  • Build a scalable architecture for network growth

Corporate website

Delivered:

  • A model catalog with technical specifications

  • Car pages with configurations

  • Online requests (test drive, consultation, financing, trade-in)

  • A map of official dealers

  • A news and marketing section

  • Forms integrated directly into the DMS

The website became more than a storefront: it is a full-fledged lead generation channel.

Dealer Management System (DMS) built from scratch

We developed the DMS entirely from scratch around the distributor's business processes.

Lead management

  • Automatic distribution of requests by region and dealer

  • Flexible routing logic

  • SLA-based processing control

  • Interaction history

Sales funnel

  • Deal stages from first contact to car handover

  • Status tracking

  • Conversion analytics

Dealer network management

  • A centralized dealer database

  • Access rights management

  • KPI tracking by region

  • Financial and operational reporting

Analytics and reports

  • Dashboards for the head office

  • Sales statistics

  • Dealer performance

  • Plan execution tracking

Architecture

  • Scalable backend logic

  • Role-based access

  • APIs for integrations

  • Ready to connect CRM, ERP and financial systems

Results

✔ Centralized management of the dealer network across Kazakhstan
✔ Fewer lost leads
✔ Faster request processing
✔ Full sales transparency
✔ Ready to scale